EFT to Become Cigna’s Required Standard Payment Method

In January 2017, electronic funds transfer (EFT) will become Cigna’s required standard method for providers to receive reimbursement. All providers and facilities must enroll or you will not receive payment.

What is EFT?

  • This is a secure, automated payment method that deposits your reimbursements directly into your bank account. There are many benefits to receiving payments by EFT.
  • It’s a proven method for securely receiving payments.
  • It eliminates the delays associated with paper check mail delivery and handling.
  • You’ll have access to the funds on the same day as the deposit, improving cash flow.

Enrolling for EFT is easy

If you’re already enrolled for Cigna EFT payments, you’re all set – there’s nothing more you need to do. Otherwise, you must enroll using one of the methods below.

  • Cigna for Health Care Professionals website (CignaforHCP.com). Enroll in EFT directly with Cigna by logging in to CignaforHCP.com > Working with Cigna > Enroll in Electronic Funds Transfer (EFT).
  • Council for Affordable Quality Healthcare (CAQH). Enroll in EFT and manage EFT accounts with multiple payers, including Cigna, using the CAQH Solutions EnrollHub at Solutions.CAQH.org.

Electronic remittance advice:
Separate enrollment

When used together, EFT and electronic remittance advices (ERAs) can help eliminate claims payment paperwork and improve your cash flow. To enroll in ERA with Cigna, contact your clearinghouse or electronic data interchange (EDI) vendor.

For more information about managing your EFT enrollment or accessing your remittance reports, go to CignaforHCP.com > Learn About Electronic Solutions > Electronic Payment and Remittance Reports. There is a web-based demonstration on the EFT enrollment process, online remittance, and claim status inquiries available at CignaforHCP.com.